Sutherland Special Needs Toy Library

Frequently Asked Questions (FAQ)

Who runs the library?

We are a non-profit organization run by a voluntary committee with support from our members and their families. We are always in need of new committee members. From each new committee member, we gain new ideas and a fresh look into what can be improved. We are not a council or government organisation or a private company. We are a group of parents working together to benefit our children. The library is run by the members and a volunteer committee, who looks after the day-to-day running of the library. 


What is the cost of membership?

The toy library has an annual membership fee of $70 per year. A family can borrow up to 5 items at a time and use them in their home environment for up to a month. We ask that families and organisations take good care of our toys and resources and return them to the toy library on time and in a clean and tidy state for the next person to borrow.


What happens if we lose a piece to a toy?

If you lose a minor piece of the toy and not able to find the piece, you will be charged a replacement fee generally $1.00. If a missing piece causes the toy to be incomplete, you are welcome to buy the toy (and we hope you find the piece at home), or pay to replace it.


What happens if my child breaks a toy?

You will charge the replacement cost. Every toy has a different cost.


How many toys may I hire?

You can hire up to 5 toys out at a time. The maximum checkout for any set of toys is 28 days.


Can my children stay and play in The Toy Library?

Yes! Your children are welcome to “stay and play” in the play area when you come to check out toys.